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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 16 小時前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Council Post: Interview Stories For Career Advancement
Forbes· 1 日前Sheila, founder of Goldgrab Leadership and coach provider, is a Master Coach and leads Women ...
Council Post: 20 Top Tips For Motivating Employees Beyond Compensation
Forbes· 5 日前When employees are truly aligned with the mission and values of the organization they work for, ...
Xi Jinping wraps up first visit to Europe in 5 years, but trade issue remains
South China Morning Post· 2 日前From there, it was onto Belgrade and Budapest, where the Chinese leader was feted without any ...
Council Post: Making AI Truly Valuable To SMBs: Current Gaps And Opportunities
Forbes· 1 日前Itzik Levy is the CEO and Founder of vcita, the partners-focused SMB business management ...
Truth or dare? 真心话大冒险
China Daily· 19 小時前Please explain this headline, Biden plays ‘truth or dare’ with GOP. First off, Biden refers to Joe Biden, President of the ...
How Drug Companies Stifle Competition With ‘Product Hopping’
Forbes· 1 日前In 2014, drugmaker Forest Laboratories and its parent, Actavis, had a $28 billion problem. ...
Now The Senate Has Unveiled Its AI Roadmap, What Next?
Forbes· 6 日前Like every nation, in the last couple years the U.S. has been quickly trying to figure out how ...
Hong Kong Monetary Authority steps up e-CNY pilot | FinanceAsia
Finance Asia· 14 小時前The Hong Kong Monetary Authority (HKMA) and the People’s Bank of China (PBoC) have expanded the ...
When To Finalize Paying For College This Year
Forbes· 1 日前Navigating the upcoming 2024-25 academic year has been a challenge for families, at least when ...