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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 17 小時前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
PlayStation Plus Now Includes PS1 Deep Cut For Retro Blade Runners
Forbes· 1 日前Admittedly, I was a bit behind the trending curve, as Sony’s physics-happy rally game hit the ...
Starkey Executives Talk Hearing Aid Innovation, Developing Genesis AI, More In Interview
Forbes· 2 日前Following my story published earlier today featuring Soundly CEO Blake Cadwell, I have more to ...
Finding A Home For AI In The K-12 Curriculum
Forbes· 2 日前The challenge is determining where and how AI should be situated within the broader curricular arc. This ...
Biden EV Tariffs Condemn U.S. Auto Industry To “Slow But Certain Death” — Automobility
Forbes· 3 日前One American long-time auto industry executive living in China says, however, the increase ...
Explainer: How, and why, the gov’t banned protest song ‘Glory to Hong Kong’
Hong Kong Free Press· 5 日前Four years on from the 2019 protests and unrest, Hong Kong was finally able to legally ... ...
Israeli cabinet rifts over Gaza break out into the open
Reuters· 6 日前Israeli government splits over the war in Gaza broke open this week, after the Defence Minister ...
Opinion | AI Talks Leave ‘Little Tech’ Out
The Wall Street Journal· 7 日前Regulators influenced by the big companies create barriers to entry and curtail innovation. ...