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Zendesk BrandVoice: The Humanizing Power Of AI In CX
Forbes· 2 日前With all the hype around AI, it’s easy to forget that, no matter what industry you’re in, every ...
The Most Important Pillar Of Customer Service
Forbes· 4 日前Respecting a customer’s time is just one way to show respect. Kindness, being proactive and ...
Council Post: Key C-Suite Discussions That Would Benefit From Tech Leaders’ Takes
Forbes· 7 日前Across industries, businesses rely heavily on technology for creating and managing both ...
3 Rules From The Japanese ‘Kintsugi’ Philosophy For Lasting Love
Forbes· 16 小時前Kintsugi is an ancient Japanese art form that offers a profound metaphor for understanding human relationships. Translating ...
Council Post: Components Of A Culture Of Continuous Improvement
Forbes· 3 日前Greg Kihlström advises Fortune 1000 companies on MarTech, CX, and Digital Transformation, and ...
Engaging The Next Generation Of Women In Wealth Management
Forbes· 2 日前A 2020 report from the consulting firm McKinsey on the amount of wealth women are set to ...
Council Post: Beyond Security: Why Your IAM Program Is The Growth Engine You Didn't Know You Had
Forbes· 3 日前As CEO, Chris Schueler drives the overall vision and strategy for Identity and Access ...
Despite Losing Out To Real Madrid, Girona May Have A Champion In Artem Dovbyk
Forbes· 5 日前As the race for the La Liga trophy reaches its endgame, and Real Madrid edges towards the top ...
Council Post: From Insights To Revenue: Harnessing The Potential Of Generative Sales Data
Forbes· 6 日前As a long-time sales executive, I've witnessed the power of generative sales data in ...
Council Post: Beyond The GenAI Hype: Three Considerations For Practical Adoption
Forbes· 2 日前Artificial intelligence (AI), generative AI (GenAI) and large language models (LLMs) have ...