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Council Post: 5 Tips For Mastering Customer Engagement On Social Media
Forbes· 3 日前With social media platforms becoming, if not already, the primary touchpoint between many ...
Qantas agrees to $66 million penalty in flight cancellation case
Reuters· 5 小時前The company will split A$20 million between more than 86,000 customers who booked tickets on ...
Yat Lok Restaurant's owner makes snobbish remark as business flourishes despite industry ...
Dimsum Daily· 7 小時前... goose, has become a favourite among visitors, attracting a steady stream of customers ... ...
Council Post: Measuring The ROI Of Customer Experience
Forbes· 4 日前Annette Franz, CCXP, is founder and CEO of CX Journey Inc., a customer experience consultancy; she's ...
Dropbox Warns Hacker Accessed Customer Passwords And 2FA Data
Forbes· 4 日前Dropbox has confirmed that a hacker has accessed customer information including emails and ...
Red Sea disruption cuts Q2 capacity by 15%-20%, Maersk says
Reuters· 1 小時前The company, viewed as a barometer of world trade, last week said that shipping disruptions ...
US fines telcos $200M for sharing customer location data without consent
TechCrunch· 6 日前The U.S. Federal Communications Commission said on Monday that it is fining the four U.S. major ...
Optus names new boss months after massive outage
Reuters· 5 小時前, opens new tab Optus said on Monday it had appointed Stephen Rue to lead the Australian phone ...
Singtel Taps Head of Australia’s Broadband Operator for Optus
The Wall Street Journal· 6 小時前Singapore Telecommunications has appointed Stephen Rue to lead its Australian telecom ...
Five Things You Need to Know to Start Your Day: Asia
Bloomberg· 9 小時前Xi Jinping kicks off European tour. Qantas to compensate 86,000 “ghost flight” customers. Buffe ...