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GM, Stellantis dealers and customers face dwindling parts as UAW strike expands
Reuters· 55 分鐘前U.S. auto workers expanded their strike on Friday with a clear target for distress: dealers who ...
How To Get Better Service From An Airline During The Holidays
Forbes· 17 小時前If you thought this was a difficult summer for air travel, just try boarding a flight this ...
Mastering Customer Centricity: Six Ways To Put Customer At Core Of Your Business
Forbes· 4 日前In our interview, he gave his take on the “customer at the core of your business” comment and ...
How To Answer ‘What Does Customer Service Mean To You?’ In A Job Interview
Forbes· 6 日前Customer service workers have a challenging and mostly thankless job. This includes defining what < ...
Council Post: The Evolving Landscape Of Customer Experience
Forbes· 6 日前The growth in the customer experience management market is a direct reflection of the changing ...
Front goes beyond the unified inbox with a Zendesk-style knowledge base
TechCrunch· 3 日前Customer operations platform Front is better known for its omnichannel inbox that lets you ...
FTX lawyers from Fenwick defend ‘routine legal services’ for imploded crypto exchange
Reuters· 1 日前Fenwick & West, the California law firm accused of helping onetime crypto billionaire Sam ...
ServiceNow embeds AI-powered customer-assist features throughout products
Computerworld· 2 日前Workflow management software provider ServiceNow has embedded a chatbot for assisting customers ...
Council Post: How Customer Service Assessments Can Help Find Top Talent
Forbes· 5 日前In Field of Dreams, the voice in the cornfield tells Ray Kinsella, "If you build it, they will come." For sustained loyalty ...
Generative AI For Customer Service At Ada And Wealthsimple
Forbes· 3 日前One of the most common and potentially valuable use cases for generative AI is in customer support. Generative ...
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