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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 21 小時前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Council Post: How Community Colleges Leaders Can Succeed With DEI Initiatives
Forbes· 11 小時前Diversity, equity and inclusion (DEI) are not just ideals—they are essential for creating ...
London stocks dip as UK inflation falls less than expected
Reuters· 9 小時前London stocks slipped on Wednesday as slower-than-expected deceleration in Britain's ...
Gaining 16% This Year, Will Ralph Lauren Stock Rally Further After Q4 Results?
Forbes· 11 小時前We expect Ralph Lauren stock to likely see little to no movement with revenues coming ... ...
Fed officials seem like they have ‘no idea’ what is going on with U.S. inflation, strategist says
CNBC· 7 小時前Federal Reserve officials appear to have "no idea" what is happening when it comes to ...
China's US bond shifts put dollar under geopolitical spotlight
Reuters· 24 小時前The latest official U.S. capital flows data show that China's stash of U.S. Treasuries and agency bonds ...
U.S. Bancorp Stock Is Trailing S&P500 By 17% YTD, What’s Next?
Forbes· 11 小時前U.S. Bancorp’s stock (NYSE: USB) has lost approximately 6% YTD as compared to the ...
M&S's profit soars 58% as a turnaround plan finally delivers
Reuters· 4 小時前"What is so exciting is that it feels like this turnaround strategy still has some way to ...
Wealth inequality starts at birth. Lawmakers debate whether child savings accounts can help
CNBC· 21 小時前An unequal distribution of wealth in the U.S. can make it so some children are behind from ...
Council Post: Tech Leaders Share Top Strategies For Successful Red Team Exercises
Forbes· 11 小時前Nearly every organization today works with digital data—including sensitive personal data—and ...