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Customer Experience Gets Worse. Again.
The Wall Street Journal· 2 小時前The average customer experience rating of U.S. companies hits a new low amid inflation and ...
Here's why car payments are so high right now
CNBC· 2 小時前Car payments have skyrocketed in recent years due to a combination of high prices and high ...
Broadcom should replace Tesla in the 'Magnificent 7,' says Interactive Brokers' Sosnick
CNBC· 19 分鐘前Broadcom's rise in 2024 is cause for the chipmaker to replace Tesla in the "Magnificent Seven," according to Interactive ...
Council Post: Generative AI-Driven Customer Journeys: How To Optimize The CX Life Cycle
Forbes· 4 日前Michael Ringman is CIO at TELUS International, a global customer experience provider powered by ...
Next-Gen Tech Turns Customer Experience Into A Competitive Advantage
Forbes· 4 日前Companies modernizing their technology platforms should center their strategies around one ...
Runway's new video-generating AI, Gen-3, offers improved controls | TechCrunch
TechCrunch· 11 分鐘前Runway says that Gen-3 delivers a “major” improvement in generation speed and fidelity over Runway’s previous flagship video ...
Council Post: Giving Customers The Reins In AI And Human Interactions
Forbes· 4 日前Rebecca Jones is President of Mosaicx, a leading provider of customer service AI and cloud-base ...
Beyond The Sale: How Businesses Can Create Long-Term Customer Loyalty
Forbes· 1 日前The No. 1 reason is making the client’s life easier by helping them with what they need, ...
Why Companies Are Slashing Prices But Failing To Create Value
Forbes· 12 小時前Suddenly, every company is talking about value and how they’re going to deliver it by slashing prices. Coming out of the ...
Autify launches Zenes, an AI agent for software quality assurance | TechCrunch
TechCrunch· 4 小時前In other words, it’s built an AI QA engineer for software engineers. The startup announced ...