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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 4 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Synapse, backed by a16z, has collapsed, and 10 million consumers could be hurt
TechCrunch· 9 小時前Last year, the fintech startup world — star of the 2021 venture capital heydays — began to ...
Ivan Boesky, convict in 1980s insider trading scandal, dies at 87, NYT reports
CNBC· 5 日前Ivan Boesky, the financier who was a central figure of the 1980s insider trading scandals, has ...
Apartheid’s Long Shadow Is Hanging Over South Africa’s Election
Bloomberg· 16 小時前It’s 5 a.m., just after the crack of dawn, and a heavily pregnant Mara Khoza is already on her ...
Council Post: How To Optimize Your Law Firm's Contact Page: Do's And Don'ts
Forbes· 5 日前Building an effective website for your legal practice that's capable of converting visitors ...
China’s new energy and EV sectors are ‘transforming’ global trade: ex-official
South China Morning Post· 12 小時前“The development of new energy vehicles in China is by no means positioned as a solution to ...
New WhatsApp Warning As Encryption Is ‘Bypassed’
Forbes· 1 日前WhatsApp users have suddenly been warned that its security has been seriously compromised, and ...
Council Post: Seven Soft Skills To Elevate Tech Talent For Business Connection
Forbes· 5 日前As AI rapidly transforms every facet of our technological ecosystem, narrow technical expertise—no matter how deep—can make ...
Council Post: 17 Coaches On How To Assess Non-Degree-Holding Job Candidates
Forbes· 2 日前As more businesses reconsider college degrees as a requirement for many entry-level roles, ...
Seven Ways To Get And Keep Customers
Forbes· 3 日前In 1983, Dr. Theodore Levitt, professor of marketing at Harvard Business School, wrote a book, ...