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Council Post: Catapult Customer Service With Internal AI Chat Systems
Forbes· 4 日前An article from Zendesk highlights "51 customer service statistics you need to know." With the proliferation of artificial ...
Council Post: Why AI Can't Beat Authentic Human Intelligence In Marketing
Forbes· 3 日前Ivana is co-founder and CMO of Puzzle Partner, a thought leader in travel tech marketing, and a ...
AI Chatbots Have A Deeper, Weirder History Than You Realize
Forbes· 3 日前Popular large language models like ChatGPT, Claude, and Gemini can make AI feel like magic—but ...
Council Post: Why Limiting AI Literacy Training To Your IT Team Is A Big Mistake
Forbes· 7 日前Over an eight-year period, Rite Aid used facial recognition in hundreds of its pharmacy chain ...
Komprise Smart Data Workflows Bring AI Models To All Your Data
Forbes· 7 日前Unstructured data management company Komprise has added a new Smart Data Workflow Manager ...
How AI models can fight climate change
China Daily· 5 日前The world is familiar with artificial intelligence (AI) models such at ChatGPT. A next step in this journey is sector-specific ...
How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 5 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Council Post: The Importance Of Logical Reasoning In AI
Forbes· 5 日前The AI hype back then was all about the symbolic representation of knowledge and rules-based ...
Council Post: Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In ...
Forbes· 3 日前Mukul is the Head of Support Engineering at PubNub, which powers apps for virtual work, play, ...
Council Post: Unleashing The Power Of Retrieval-Augmented Generation For Medium-Sized Businesses
Forbes· 7 日前Many medium-sized business leaders are constantly on the lookout for technologies that can ...