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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 3 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Council Post: Terra Incognita: A Guide For Tech Investors New To Kazakhstan
Forbes· 1 日前In this column, I want to share how venture investors from the U.S. and other interested ...
Doctors: UnitedHealth Group Should Be Responsible For Cyberattack Breach Notices
Forbes· 2 日前More than 100 doctor groups are urging federal regulators to make UnitedHealth Group ...
5 Things You Should Know Now About IRS Form 3520-A
Forbes· 3 日前U.S. persons with interests in foreign trusts often have complicated international reporting obligations. Aside from an ...
Council Post: The Importance Of Logical Reasoning In AI
Forbes· 2 日前The AI hype back then was all about the symbolic representation of knowledge and rules-based ...
Apple iOS 17.5 Major iPhone Software Release: Should You Upgrade?
Forbes· 5 日前This is a big update, with features and security fixes. Should you download it?
‘Apple of country’s eye’: top Beijing official tells Macau to maximise advantages
South China Morning Post· 5 日前“His emphasis on staying united to polish Macau’s golden business card as an international ...
U.K. Startup Launches HPV Testing Tampons To Fight Cervical Cancer
Forbes· 3 日前Pap smears are an uncomfortable, awkward and even painful process for many women. One ...
Under-fire HKU works on dentistry teaching and internships after watchdog’s attack
South China Morning Post· 2 日前The Dental Council also found that there was a need to improve clinical skills training and ...
Council Post: Keeping Your Eye On The Ball: Why Basic Vulnerability Management Matters As Much ...
Forbes· 3 日前... era of cybersecurity, emerging cyber threats and novel tactics, techniques and procedures ...