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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 3 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Li Auto delays pure electric SUV launch due to insufficient fast charging network
Reuters· 3 日前, opens new tab said it has postponed plans to launch pure electric SUV models to next year, ...
Opinion | How Cambodia can ease concerns about its US$1.7 billion China-backed canal
South China Morning Post· 6 日前Policymakers need to ensure that the canal’s economic benefits do not come at the cost of any ...
Why China’s local governments may have outsized role in overcapacity conundrum
South China Morning Post· 3 日前The tsunami of new-energy manufacturing flooding the industry is not the first time a wave of ...
Texas braces for more summer electricity alerts
Reuters· 7 日前The Electric Reliability Council of Texas (ERCOT) has warned reserve margins will be squeezed ...
Will Hong Kong’s only dental degree course be removed from accredited list?
South China Morning Post· 2 日前“I have noticed that some Legislative Council members plan to propose amendments to the ...
New FEHD enforcement operation "CLEARSKY" tackles dripping air conditioners
Bastillepost· 4 日前In response to the concerns expressed by individual Legislative Council (LegCo) Members and ...
Turkey opposition chief cool to constitution talks with Erdogan
Reuters· 7 日前Turkey's main opposition leader, boosted by sweeping local election gains in March, said he ...
Council Post: Beyond The Tools: Building A Data-Driven Culture
Forbes· 4 日前Recognizing the significant benefits in strategic decision-making, improved customer insights, ...
Government takes action on fire safety non-compliance at New Lucky House - Dimsum Daily
Dimsum Daily· 3 日前21st May 2024 – (Hong Kong) The government has announced its ongoing efforts to address the ...