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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 3 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
State-accredited scholar puts SAR on safe track
China Daily· 4 小時前Hong Kong geotechnical expert's multi-hazard prevention team is helping the city deal with landslides and severe flooding ...
Council Post: Why Limiting AI Literacy Training To Your IT Team Is A Big Mistake
Forbes· 4 日前Over an eight-year period, Rite Aid used facial recognition in hundreds of its pharmacy chain ...
Does college still pay? Workers without a degree are doing better than they have in years, ...
CNBC· 22 小時前Between the six-figure price tag and hefty student loan tab, more students are questioning ...
Travel boon for tour guides
China Daily· 4 小時前Foreign-language tour guides are in huge demand on the Chinese mainland, driven by the influx of overseas tourists enjoying ...
GBA briefs
China Daily· 4 小時前The total volume of the Hong Kong Special Administrative Region's exports and imports of goods surged 7.1 percent and 3.3 ...
Your Voice: It is vital to provide youth with sex education (short letters)
South China Morning Post· 6 日前It has become increasingly apparent that extensive sex education is not provided to youngsters ...
Digitizing Ghana: Honoring The King’s Legacy With Blockchain Stamps
Forbes· 4 日前The Ghana Post announced on May 5 a digital asset collection that commemorates the 25th ...
6 New Watch Boutiques Opening Just In Time For Summer Travel
Forbes· 1 日前Summer travel plans might pose the questions, “Where to?” and “What do we do when we get ...
The Traditional College Story Is Changing – It Is On Us To Embrace It
Forbes· 3 日前While the main story dominating the world of higher education now are the student protests and ...