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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 6 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Here's how U.S. health officials are responding to bird flu in humans after second case
CNBC· 4 日前U.S. health officials are monitoring and preparing to combat bird flu in humans, even as they ...
Ethereum ETFs Approved: Insights into the SEC’s Decision
Forbes· 5 日前The SEC combined proposals from the Nasdaq, NYSE, and CBOE exchanges, which requested changes ...
Ban on Hong Kong protest song finally bearing fruit for government: observers
South China Morning Post· 3 日前The distribution company confirmed its decision was “because of the court order”, according to ...
Elizabeth Warren wants more student loan borrowers to know bankruptcy is easier now
CNBC· 5 日前Elizabeth Warren wants more student loan borrowers to know that it is now easier to part with ...
Council Post: AI And Cybersecurity
Forbes· 4 日前In my frequent interactions with business leaders, I have observed a consistent focus on ...
Investment Management: Planning, Prioritizing for Increased Regulatory Intensity
The Wall Street Journal· 3 日前... management leaders may benefit from reexamining cross-functional collaboration ... ...
Under-fire HKU works on dentistry teaching and internships after watchdog’s attack
South China Morning Post· 6 日前The Dental Council also found that there was a need to improve clinical skills training and ...
6 AI Tools Recommended By Teachers, That Aren’t ChatGPT
Forbes· 3 日前Artificial Intelligence is revolutionizing how teachers engage students. While many educators ...
Council Post: Success In Sustainability: Two Cognitive Strategies For Effective Problem-Solving
Forbes· 4 日前Thomas Lim is the Vice-Dean of Centre for Systems Leadership at SIM Academy. Systems thinking and critical thinking are ...