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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 3 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Leading The Future Workplace: Managers Must Be The Engineers Of Their Hybrid Teams
Forbes· 2 日前The shift towards hybrid work demands a new paradigm where organizations determine a loose ...
Council Post: 4 Keys To Amplifying Cultural Relevance
Forbes· 2 日前... new brands, how can age-old brands create relevance among the younger generations to& ... ...
Opinion | Justice Alito’s Mistake and the Question of Recusal
The Wall Street Journal· 16 小時前Discretion is the better part of valor.
Sonja Christopher, the First ‘Survivor’ Contestant to Be Voted Off, Dies at 87
The Wall Street Journal· 18 小時前This is deep into the first-ever episode of “Survivor,” America’s first-ever truly mainstream ...
GE Appliances Executives Discuss ‘Creating Laundry Solutions For All’ With Spanish Language ...
Forbes· 2 日前GE Appliances said the washer and dryer set is a “first-of-its-kind” in the United States and ...
Council Post: Making AI Truly Valuable To SMBs: Current Gaps And Opportunities
Forbes· 3 日前Itzik Levy is the CEO and Founder of vcita, the partners-focused SMB business management ...
Justice Department Sues to Break Up Live Nation-Ticketmaster
The Wall Street Journal· 18 小時前on Thursday, alleging the entertainment giant has a monopoly in ticketing and concert promotion ...
There’s a New Reason to Hate Duke: Their Softball Team
The Wall Street Journal· 18 小時前When Kelly Torres was about 12 years old, her travel softball coach asked her to compile a ...
WarnerMedia seeks to disqualify mass arbitration firm, alleges ethics breaches
Reuters· 2 日前WarnerMedia is seeking to disqualify plaintiffs firm Zimmerman Reed from representing claimants ...