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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 2 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Government takes action on fire safety non-compliance at New Lucky House - Dimsum Daily
Dimsum Daily· 3 日前21st May 2024 – (Hong Kong) The government has announced its ongoing efforts to address the ...
Trial over deadly Med shipwreck opens in Greece amid protests
Reuters· 3 日前The trial of nine Egyptian men accused of causing a shipwreck that killed hundreds of migrants ...
Are You Part Of The Problem? 5 Ways To Positively Impact Culture
Forbes· 3 日前“Managers may unconsciously undermine employee wellbeing by encouraging an ‘interruption’ and ‘always on’ culture,” says ...
Botswana Seeks Brazil, Australia Grain as El Nino Withers Crops
Bloomberg· 3 日前Botswana is taking the unprecedented step of seeking grain imports from Australia and Brazil ...
How Netflix’s ‘Baby Reindeer’ Took On A Life Of Its Own
Forbes· 3 日前The success of Netflix’s hit series Baby Reindeer unleashed a ripple of unintended ...
Council Post: How To Lead Ethical AI Implementation: Strategies And Lessons
Forbes· 3 日前Susana Sierra is CEO of BH Compliance, which measures the effectiveness of corporate governance ...
Council Post: Making AI Truly Valuable To SMBs: Current Gaps And Opportunities
Forbes· 3 日前Itzik Levy is the CEO and Founder of vcita, the partners-focused SMB business management ...
Gaza aid piles up in Egypt, US pier delivery falters
Reuters· 3 日前-built pier for two days, U.N. officials warned on Monday. Senior U.N. aid official Edem ...
Why China’s local governments may have outsized role in overcapacity conundrum
South China Morning Post· 3 日前The tsunami of new-energy manufacturing flooding the industry is not the first time a wave of ...