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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 6 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Bill that would restrict investigative reporting in Indonesia blasted by critics
South China Morning Post· 2 日前One of the most contentious clauses seen in a leaked draft of the Broadcast Bill, which is ...
Sam Altman Apologizes To Scarlett Johansson Over OpenAI Chatbot Voice She Called ‘Eerily ...
Forbes· 7 日前Scarlett Johansson said in a letter Monday she was “shocked” and “angered” over a chatbot voice ...
Council Post: ZTNA Products Are A Big Lie
Forbes· 7 日前You’ll never achieve zero trust if you think one product can save you. In the noisy landscape ...
Whistleblowers, Yachts and Lawyers: FTX Examiner’s Key Takeaways
The Wall Street Journal· 3 日前FTX paid more than $25 million to seven whistleblowers, an independent examiner found. Here’s ...
Nasdaq’s Quest To Increase Board Diversity Faces New Legal Challenges
Forbes· 6 日前Nasdaq’s board diversity rule, aimed at enhancing corporate governance through diversity, faces ...
Copilot+ PCs Could Be A Privacy Nightmare For Professionals
Forbes· 6 日前campus, the Redmond, Washington company introduced Windows PCs designed specifically for AI—dubbed Copilot+ PCs. It remains ...
Louisiana House Passes Bill Making Abortion Pills Controlled Substances—A First In The Country
Forbes· 6 日前Louisiana’s House passed a bill Tuesday that will designate mifepristone and misoprostol, two ...
Council Post: A Marketer’s Guide To Navigating The Ethical Landscape Of AI
Forbes· 4 日前Paul Tibbitt is CEO of Ansira, a global marketing technology and services company. In the ...
How To Save Your Marriage From A ‘Multi-Year Itch’—By A Psychologist
Forbes· 2 日前According to research, the seventh year of a marriage is marked by the highest risk of divorce ...