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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 3 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Council Post: Success In Sustainability: Two Cognitive Strategies For Effective Problem-Solving
Forbes· 8 小時前Thomas Lim is the Vice-Dean of Centre for Systems Leadership at SIM Academy. Systems thinking and critical thinking are ...
About That New York Times 401(k) Podcast
Forbes· 3 日前The Daily podcast, titled “Was the 401(k) a Mistake?” The podcast interviews Times Magazine writer Michael Steinberger, ...
Secure File Conversion: Reality Or Wishful Thinking?
Forbes· 3 日前For example, Android and iOS don’t natively support Microsoft’s proprietary NTFS file system beyond read-only mode, so there ...
Council Post: The Evolution Of AI Regulation Locally, Nationally And Internationally
Forbes· 1 日前Co-Founder/Chief Digital Officer at Iterate.ai, overseeing technology platforms and innovation ...
How Chase Sapphire Reserve's travel insurance made a family crisis a little easier
CNBC· 4 日前The next few days were spent going back and forth to my grandmother's facility. Then I ...
RFK Jr. supporters: from Trump deserters to ex-Democrats, they're hungry for change
Reuters· 5 日前Republicans paint independent presidential candidate Robert F. Kennedy Jr as a radical liberal, ...
NVIDIA And The Diversification Paradox
Forbes· 1 日前Anyone who knows anything about investment will tell you that diversification is a sine qua non ...
Materiality, Interoperability Aspects of Climate Reporting Merit Continued Focus
The Wall Street Journal· 3 日前As companies evaluate the SEC rule, many organizations are considering various ways they may be ...
Bird Flu (H5N1) Explained: U.S. Reports Another Human Case Of Bird Flu—Second One Tied To Dairy Cows
Forbes· 2 日前Here’s the latest news about a global outbreak of H5N1 bird flu that started in 2020, and ...