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Synapse Management Ousted As Fintech Customers Remain Frozen Out Of Their Accounts
Forbes· 2 日前At least 200,000 individual fintech customers have lost access to their money as a result of ...
Council Post: Should You Value Your Customers Or Employees More?
Forbes· 6 日前Who should come first, your customers or employees? In the early '90s, Hal Rosenbluth ...
Thames Water Says Supply Is Clear After Customers Felt Unwell
Bloomberg· 20 小時前The UK’s Thames Water said there was no water contamination in south London after customers rep ...
Council Post: Catapult Customer Service With Internal AI Chat Systems
Forbes· 3 日前Daniel Fallmann is founder and CEO of Mindbreeze, a leader in enterprise search, applied artificial intelligence and knowledge ...
Council Post: 15 Steps To Take When Your Messaging Doesn't Land Well With Customers
Forbes· 3 日前While a company may do thorough research on its target audience and have a series of checks on ...
Study: Majority in SG don’t think businesses are authentic or empathetic
Marketing Magazine· 3 日前Customers in Singapore don’t think businesses are authentic or empathetic with 40% of ...
Council Post: Elevating Conversational Marketing With Artificial Intelligence
Forbes· 3 日前AI-powered conversational marketing represents a paradigm shift in customer engagement.
AI Might Be Smarter Than Your CMO
Forbes· 5 日前Can artificial intelligence understand customers and predict their reactions better than human ...
How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 5 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Council Post: Code As A Customer: What The Emergence Of Machine Customers Means For Customer Se ...
Forbes· 4 日前Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands ...
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