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‘No reason to panic’ in Singapore, even with latest wave of Covid-19 infections
South China Morning Post· 2 日前The estimated number of cases in the week of May 5 to 11 rose to 25,900 – almost double from ...
How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 6 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Council Post: How To Get People Comfortable With AI In Customer Service
Forbes· 4 日前Many customer-experience leaders, I’ve found, are bullish about the possibilities of using ...
AI Might Be Smarter Than Your CMO
Forbes· 6 日前Can artificial intelligence understand customers and predict their reactions better than human ...
Customer Service Doesn’t Cost … It Pays
Forbes· 1 日前Over time, the company expanded its offerings, had a few mergers and acquisitions and ...
Approaching Age 65? Don’t Forget To Confirm Your Medicare Eligibility
Forbes· 4 日前Knowing what you should do in the years leading up to Medicare can clarify and even simplify ...
Home Insurance Is So Pricey People Are Moving—Here’s How to Cope
The Wall Street Journal· 7 日前With both inflation and natural disasters increasing and insurers pulling out of high-risk ...
Council Post: Gaming Beyond Entertainment: How Video Games Are Shaping The Future
Forbes· 5 日前Jared Thau is the Founder and CEO of Gameverse Interactive Corp. From simple pastimes, video ...
Council Post: How AI Will Empower Citizen Developers And Streamline Operations
Forbes· 6 日前Leading Revature's tech front, Arun is architecting its innovative AI strategy. ...
10 Things To Know About The NCAA’s House Settlement
Forbes· 3 日前The NCAA and Power Five conferences (ACC, Big 12, Big Ten, Pac-12 and SEC) have agreed to a ...