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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 3 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Mainland tourist falls victim to HK taxi scam, expresses anger over HK$1300 loss from ...
Dimsum Daily· 3 日前21st May 2024 – (Hong Kong) A mainland Chinese tourist took to the popular social media platform “Xiaohongshu” to share ...
Council Post: Redemptive Marketing: The Path To Resolving Transparency And Performance Dilemmas ...
Forbes· 4 日前Prof. Aleks Farseev is an Entrepreneur, Keynote Speaker, and the CEO of SoMonitor.ai, a GenAI ...
A Psychologist Reveals 8 ‘Cop-Outs’ People Use To Justify Infidelity
Forbes· 4 日前Moral disengagement is a psychological process through which individuals justify their own unethical ...
FDIC Harassment Problems Give Leaders An Important Reminder
Forbes· 5 日前If you think that the focus on workplace toxicity has died down; that concerns about sexual ...