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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 4 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
With 4 Steps, Sustainability Disclosures Can Help Companies Earn Investor Trust
The Wall Street Journal· 4 日前The Deloitte/Fletcher School study reveals four actions companies can take to help earn ...
Sharing the Court: When Private Equity Comes Calling for Sports Franchises
The Wall Street Journal· 4 日前European franchises first embraced private equity in the 2000s, paving the way for prominent ...
Materiality, Interoperability Aspects of Climate Reporting Merit Continued Focus
The Wall Street Journal· 4 日前As companies evaluate the SEC rule, many organizations are considering various ways they may be ...
How Segmentation Can Help Governments Transform Digital Interactions
The Wall Street Journal· 4 日前By analyzing these different groups in greater detail, governments can set the stage for ...
Chinese envoy says Israel must cease Rafah offensive
China Daily· 4 日前A Chinese envoy said Monday that Israel must immediately cease its military offensive in Rafah ...
VR headsets offer elderly people an immersive escape from care home life
China Daily· 4 日前Retirement homes are experimenting with VR headsets, which can offer immobilized people a release from their daily indoor ...
German consumer is poor substitute for China trade
Reuters· 4 日前The German economy has grown at a slower pace than the rest of Europe since 2021, and its ...
How Drug Companies Stifle Competition With ‘Product Hopping’
Forbes· 4 日前In 2014, drugmaker Forest Laboratories and its parent, Actavis, had a $28 billion problem. ...
5 Things You Should Know Now About IRS Form 3520-A
Forbes· 4 日前U.S. persons with interests in foreign trusts often have complicated international reporting obligations. Aside from an ...