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How Generative AI in the Contact Center Can Improve CX
The Wall Street Journal· 3 日前Contact centers can play a crucial role in shaping the customer experience, but they often face ...
Biden’s Tariffs Conflict With His Environmental Goals
Forbes· 2 日前Slowing climate change has been a signature issue for President Joe Biden. Recently, he imposed ...
Goldman Sachs gets license for regional headquarters in Saudi Arabia, source says
Reuters· 17 小時前, opens new tab has received a license to set up its regional headquarters in Saudi ...
Apple looks to boost sales in China with hefty discounts as e-commerce festival gets underway
CNBC· 3 日前An advertisement for the Huawei Pura70 mobile phone is being seen in front of the Apple Store ...
Council Post: How To Get People Comfortable With AI In Customer Service
Forbes· 1 日前Many customer-experience leaders, I’ve found, are bullish about the possibilities of using ...
Colleges Reinstating The ACT/SAT Should Add A Program Like This Too
Forbes· 1 日前Several colleges have made headlines this year with their decision to reinstate ACT or SAT test ...
Austria's significance as gateway to Europe for Russian gas
Reuters· 1 日前Austria is now the European Union country that relies the most on Russian gas, with many others ...
Council Post: Who Is A Good Fit For Middle Market Private Equity?
Forbes· 2 日前Middle market private equity may be one of the most compelling asset classes in alternative ...
New Vietnam President To Lam pledges dedication to duty
China Daily· 2 日前Vietnam's new president To Lam told the country that he is deeply aware of the great responsibility before the party, the ...
Here's how Disney’s streaming business can work toward Netflix-like profitability
CNBC· 3 日前The days of heavy losses in Disney 's streaming division appear to be over. The good news ...